Rent It Today markets and promotes the services of facilities offering self storage Units in Cincinnati, OH and throughout the United States. This segment of the rental world represents a significant part of the rental industry and is a good fit for both Rent It Today and our storage rental business partners.
Recently Rent It Today was excited to add to our growing cadre of rental companies one of the premiere self storage companies in the country, Extra Space Storage. Extra Space Storage is the second largest self storage operator in the USA and has been the subject of numerous financial business articles in the last month as its stock price climbs and it receives accolades from many market analysts for its business model.
Rent It Today is based in Greater Cincinnati, which is privileged to have six Extra Space Storage facilities which have over 4000 storage units in Cincinnati, OH meeting the storage rental needs of our metropolitan area. The “West Side” location at 5151 Glencrossing Way in the Western Hills / Delhi Township area is within a short drive of the residence of rental industry news writer, Bob Schrichte, so he decided to get a firsthand look at what Extra Space is doing to warrant the praises of the business media, as well as to get an ‘on the ground’ feel for the workings of the self storage business.
The following is his report:
When I initially called John Cox, who manages the Extra Space Glencrossing Way location, he was very receptive to the idea of an interview and tour of his Cincinnati self storage facility and quickly took the initiative to get corporate approval to proceed. Corporate approval was required in keeping with Extra Space’s focus on security for their facilities and customers.
Upon arriving at the location, I couldn’t help but notice the large sign that read “New Years Resolution Declutter and Store Here”. I was initially impressed with both its size and the cleanliness of the grounds. There are over 700 storage units in the facility and the grounds around the storage units that I could see from the entrance and surrounding the office were devoid of any debris. Not even a cigarette butt was visible.
The customer reception counter and office areas were well lit and also very clean. An area devoted to packing and moving supplies including boxes and bubble wrap occupied about half of the waiting area.
I was greeted by the receptionist promptly and in a very friendly manner. She paged John the manager, who invited me into his office. During our interview John shared with me that he had been in the self storage business for many years and was a senior trainer for Extra Space. I asked him about the New Years Resolution sign and he talked about the increase in storage unit rentals following the New Years celebration resulting from ‘getting organized’ being a top resolution for people throughout the country.
After our introduction, John took me on a tour of the facility and showed me several of their indoor storage units, which are accessed from an indoor hallway within a building. This is as opposed to a drive up storage unit, which is accessed from an outdoor locale.
I would highly recommend anyone considering renting a storage unit to visit the facility to actually see the sizes that are available as well as the difference between indoor access versus outdoor access storage spaces. Experienced managers like John are also happy to share with you tips about getting organized, storage pointers or answer any questions you have.
John pointed out the numerous video cameras in use on the site to record any activity which takes place on the grounds, and that each storage unit has its own intrusion alarm. The interior of the inside storage unit buildings was as clean and fastidious as the outside. When I commented to John on how clean the entire facility was, he explained that there is both a practical as well as esthetic purpose to the focus on maintaining a spotless environment. Not only does is it visually appealing, it also discourages any intrusion by animals. As insurance, the storage unit buildings and grounds are periodically examined by exterminators for signs of any furry intruders.
Overall, I was left with a very favorable impression of the Extra Space Glenway Crossing location and its staff. I would not hesitate to recommend it to anyone seeking safe, secure storage of their possessions in a clean environment run by true professionals. Seeing truly is believing.
Listening to the feedback from Bob following his tour of the storage facility was great. He brought back a wealth of insight about the storage industry and local self storage market in the Cincinnati, Ohio area. This led to a variety of recently published articles about self storage and using Cincinnati storage units to get organized.
Have you ever rented a self storage unit to help with getting organized?